Service Records - Fields

Records in the service tracking system (MFCF's and CSCF's) have various pieces of information recorded with them, referred to as "fields". Many are self-explanatory, however there are some deserving explanation. This is especially so when specifying field names when customizing queries. There are specialized field names, and a general syntax for specifying field names.

Here is a description of a subset of the possible fields, identified by the title used when displaying their values. Note that the names won't necessarily work when specifying field names to display or sort. For that, use the names in the parenthesized list.

In addition, there are a few values represented as fields in messages, that aren't fields in a service record, rather they are derived from fields in the inventory system. They use classic "X-" syntax, to identify them as external to the service records.